Privacy Policy

This privacy policy sets out how LetsTech Ltd uses and protects any information that you give us when using this website.

LetsTech Ltd is committed to ensuring that your privacy is protected. This Privacy Policy applies to our customers, prospective customers, our customers’ customers (both direct and indirect), and visitors to our company website.

Any information we ask you to provide by which you can be identified when using this website will only be used in accordance with this privacy policy.

Personal data is defined by the UK General Data Protection Regulation (“UK GDPR”) as “any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier”.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data and other online identifiers.

We may collect the following information:

• Name, company name and web address
• Contact information including email address and/or telephone number
• Information submitted through contact forms or enquiries
• Other information relevant to customer surveys and/or offers

We use this information to understand your needs and improve our service, and for the following reasons:

• Internal record keeping
• To improve our products and services
• To respond to enquiries
• To provide our services
• To contact you regarding projects or enquiries
• To comply with legal or regulatory obligations

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Under UK GDPR, we process personal data under one or more of the following lawful bases:

• Consent
• Contractual necessity
• Legitimate interests
• Legal obligations

We are committed to ensuring your personal information is kept secure and confidential and not kept for longer than is necessary.

We may use third-party service providers to help us manage our information technology systems. Some of these systems may be located overseas.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.

We only retain personal data for as long as necessary for the purposes for which it was collected.

We will not sell, distribute, or lease your personal information to third parties unless required by law or where necessary to provide our services.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All personal data is protected under the UK General Data Protection Regulation (“UK GDPR”).

This website may use cookies to improve user experience and website functionality.

You can choose to accept or decline cookies through your browser settings.

Under UK GDPR, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data
• The right to access the personal data we hold about you
• The right to have inaccurate personal data corrected
• The right to request deletion of your personal data
• The right to restrict processing of your personal data
• The right to object to us using your personal data for particular purposes
• The right to data portability
• Rights relating to automated decision-making and profiling

Further information about your rights can also be obtained from the Information Commissioner’s Office (ICO) or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

This website is not intended for children, and we do not knowingly collect personal information from children.

Our website may contain links to other websites of interest. However, once you have used these links and leave our site, you should note that we do not have any control over that website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites. If you follow these links, you should use these sites in conjunction with their applicable privacy policies, as their data practices fall outside the scope of this Privacy Policy.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us by email.

If you want to know what personal data we hold about you, you can request details of that personal data and a copy of it. This is known as a “subject access request”.

All subject access requests should be made in writing to:

hello@letstech.co.uk

There is not normally any charge for a subject access request. If your request is manifestly unfounded or excessive, a fee may be charged to cover administrative costs.

We will respond to your request within one month of receiving it. In some cases, where requests are more complex, this period may be extended by up to two further months.

If you believe that any information we are holding on you is incorrect or incomplete, please let us know as soon as possible so that we can correct it.